Service

Planned Service Agreements

Comfort Zone, Inc. provides Service programs which can be designed to fit your needs and help to reduce utility and repair costs. We believe that service agreements should be customized to address the problems we see most often, and to your business individually. Our comprehensive service agreements are designed to reduce the possibility of an air conditioner or heating breakdown; reduce utility and repair costs; provide preferential emergency service, should the need arise; and maintain or enhance the current level of comfort. One of our goals at Comfort Zone is to keep our customers happy, and we design our service agreements with our customer’s satisfaction foremost in mind.

Dirty Coil
Our plans can be made to include preventative maintenance, including seasonal checks of your equipment, and the routine changing of filters.
What kind of savings does the customer receive with a service agreement? Small things add up quickly such as utility bills or repair costs. Some air conditioning and heating problems can DOUBLE operating costs without adding any comfort. Up to 80% of compressor failures could be eliminated if the problems that led to the failure were repaired in a timely manner. Refrigerant should never need to be replaced. If it must be added every year, an expensive leak is present that should be repaired. A dirty evaporator, condenser, and blower could increase air conditioning or heating costs by 50% or more. Just one hundredth of an inch of dirt on an evaporator coil can reduce efficiency by 5%. Un-repaired small problems can lead to very expensive repairs.

Filter Change
Depending on the current condition of your equipment, a service agreement may pay for itself several times over in energy savings alone. According to studies by the Louisiana Cooperative Extension Service and Gulf States Utility Company, you can SAVE up to 30% a month on your utility bill by making sure your heating/air conditioning system is cleaned and serviced regularly. The study concluded that proper air conditioning/heating maintenance can increase comfort, lower operating costs, increase system capacity, and ensure longer equipment life. A service agreement is always beneficial because of the savings in utility and repair costs.
We are sure if given the opportunity to serve you, we will earn your trust and exceed your expectation every time !

During routine maintenance the following is covered:

  • Air filters – Change cotton pleated filters quarterly.
  • Belts – Make sure they’re in proper working order, have correct tension and are changed as necessary.
  • Coils – Check the condition and make sure coils are cleaned once a year.
  • Compressors – Confirm they are using the correct voltage/amps.
  • Condenser fans – Confirm they are using the correct voltage/amps.
  • Contactors and starters – Inspect to be sure they’re in good working order.
  • Controls – Perform self-test operations if available.
  • Drains – Be sure the condensate drain and drain line are clean and free from any obstructions.
  • Economizers – Confirm operation.
  • Electrical connections – Check and tighten as necessary.
  • Evaporator fan motor – Confirm proper working order.
  • Heat exchangers – Inspect for fatigue or cracks.
  • Humidifiers and dehumidifiers – Confirm all humidity control systems are operating correctly.
  • Leaks – Make a visual check for leakage of air, gas, refrigerant or water.
  • Limit switches – Check for correct operation of all switches and safeties.
  • Motor bearing – Lubricate as needed.
  • Noise – Check for any unusual operating noises, and resolve any problems.
  • Operating temperatures – Confirm the RTU has proper change in temperature across the coils.
  • Refrigerant – Make sure there is a proper charge according to the manufacturers recommendation.
  • Superheat – Check and confirm.
  • Thermostats – Confirm proper operation